Terms of Service



CryptoRoutex Terms of Service

Operator: CryptoRoutex is operated by BANKS ASSOCIATES, registered at Calle leganitos 47 ,Piano 9 Mancante, Madrid, España.

1. Acceptance of Terms

By accessing or using CryptoRoutex’s services (the “Platform”), you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, AML Policy, and any other legal notices published by us. If you do not agree with these Terms, you must not use our services.


2. Eligibility

To use CryptoRoutex, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Have the legal capacity to enter into a binding agreement.

  • Not be located in, or a citizen/resident of, a restricted jurisdiction as defined under Section 11.

CryptoRoutex reserves the right to refuse access or terminate accounts at its discretion in compliance with regulatory obligations.


3. Account Registration & Verification (KYC)

Users are required to register an account and undergo identity verification (KYC) in accordance with EU Anti-Money Laundering Directives and MiCA. This includes:

  • Submission of valid identification documents.

  • Proof of address.

  • Liveness/biometric verification when applicable.

We reserve the right to request additional documents or reverify your identity at any time.


4. Services Provided

CryptoRoutex offers the following services:

  • Cryptocurrency trading (spot and fiat-crypto pairs)

  • Wallet custody

  • Euro-based P2P marketplace

  • Staking and yield services (where permitted under MiCA)

We do not provide investment, legal, tax, or financial advice. Users trade at their own risk.


5. User Obligations

Users agree to:

  • Provide accurate, complete information.

  • Not engage in any prohibited conduct such as money laundering, terrorist financing, or market manipulation.

  • Maintain the security of their account credentials.

  • Use the Platform only for lawful purposes.


6. Fees & Charges

Fees are transparently published on the CryptoRoutex website. You agree to pay applicable trading, withdrawal, and other service fees. Fees may change with prior notice and in accordance with European transparency regulations.


7. Data Protection & Privacy

CryptoRoutex complies with the General Data Protection Regulation (GDPR). We collect, process, and store personal data securely and only for lawful, specified purposes. You have the right to access, rectify, or erase your personal data, and to restrict or object to certain types of processing.

Please refer to our [Privacy Policy] for full details.


8. Security & Custody

CryptoRoutex stores the majority of client funds in secure, offline cold wallets. While we employ industry-standard protections, users acknowledge that:

  • The use of digital assets involves inherent risks.

  • CryptoRoutex is not liable for losses due to hacking, theft, or force majeure beyond our control.


9. Suspension & Termination

We may suspend or terminate your access to the Platform:

  • For violations of these Terms or legal obligations.

  • At the request of regulatory authorities.

  • For inactivity or suspected fraudulent behavior.

Upon termination, your remaining funds (if not frozen or held for investigation) will be returned in accordance with our withdrawal policy.


10. Limitation of Liability

To the extent permitted by applicable law, CryptoRoutex shall not be liable for:

  • Any indirect, incidental, or consequential damages.

  • Loss of funds due to market volatility.

  • Downtime or service interruptions.

Our total liability shall not exceed the amount you have paid to us in the preceding 6 months.


11. Jurisdictional Restrictions

CryptoRoutex does not provide services to users in jurisdictions where digital asset trading is restricted or prohibited. This includes, but is not limited to:

  • FATF high-risk countries

  • Sanctioned jurisdictions

  • Non-cooperative tax jurisdictions in the EU

We actively monitor and geo-block access where necessary.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of Spain, and disputes shall be subject to the exclusive jurisdiction of the courts of Spain.


13. Amendments

CryptoRoutex reserves the right to update or modify these Terms at any time. Changes will be posted on the website with a minimum 7-day notice unless required sooner by law or regulation.


If you have any questions or require legal assistance regarding these Terms, please contact us at support@cryptoroutex.com .

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